<div dir="ltr">
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="color:rgb(34,34,34);background:white none repeat scroll 0% 0%">Gentili BBButenti, <span></span></span></p>
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="color:black;background:white none repeat scroll 0% 0%">la
nuova situazione di emergenza ci costringe nuovamente a modificare la nostra
offerta di servizi in base a quanto stabilito dalle autorità. Nei prossimi
giorni riceverete informazioni più precise in merito.<span></span></span></p>
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span>Le biblioteche continueranno a
essere vicine a voi con i servizi a distanza. <span style="color:black;background:white none repeat scroll 0% 0%">Per vostra comodità, abbiamo qui riassunto i punti principali
nel nostro Bibliofocus:</span><span></span></span></p>
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="color:black;background:white none repeat scroll 0% 0%"><span> </span></span></p>
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="color:black;background:white none repeat scroll 0% 0%" lang="EN-US">Dear BBBusers,<span></span></span></p>
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="color:black;background:white none repeat scroll 0% 0%" lang="EN-US">the new emergency is forcing us to
reduce library services and you will receive more information as soon as
possible. </span><span lang="EN-US">Libraries will stand shoulder to shoulder with you via their online
services. W<span style="color:black;background:white none repeat scroll 0% 0%">e have highlighted for
you key information </span>in the text below<span style="color:black;background:white none repeat scroll 0% 0%">:</span><span></span></span></p>
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="color:black;background:white none repeat scroll 0% 0%" lang="EN-US"><span> </span></span></p>
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><b><span style="font-size:12pt;line-height:108%;font-family:"Arial","sans-serif";color:white;background:red none repeat scroll 0% 0%">BIBLIOFOCUS: Servizi
in emergenza dal 6 novembre 2020 | Emergency services<span></span></span></b></p>
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><b><span style="font-size:12pt;line-height:108%;font-family:"Arial","sans-serif";color:white;background:black none repeat scroll 0% 0%">BBBsalestudio | BBBstudyrooms<span></span></span></b></p>
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span>Con grande dispiacere abbiamo
dovuto chiudere le sale studio e annullare le prenotazioni. L’App. </span><span lang="EN-US">Affluence
è al momento disattivata.<span></span></span></p>
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span lang="EN-US">We are sorry to inform you that our studyrooms are now closed and all
reservations have been cancelled. Affluence App has been disabled<span></span></span></p>
<p class="gmail-MsoListParagraph" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span>Per saperne di più |
Read more here <span style="color:red"><a href="https://inbiblioteca.wordpress.com/2020/11/05/avviso-chiusura-straordinaria-biblioteche/" style="color:blue;text-decoration:underline"><span style="color:red">blog</span></a></span><span></span></span></p>
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><b><span style="font-size:12pt;line-height:108%;font-family:"Arial","sans-serif";color:white;background:black none repeat scroll 0% 0%">PRESTITO | Loan
Services<span></span></span></b></p>
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span>Il servizio di prestito sarà
attivo con modalità “contactless”:<span></span></span></p>
<p class="gmail-MsoListParagraphCxSpFirst" style="margin:5pt 0cm 5pt 36pt;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="font-family:Symbol"><span>·<span style="font:7pt "Times New Roman"">
</span></span></span><span>Prenota
il materiale tramite Fluxus<span></span></span></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:5pt 0cm 5pt 36pt;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="font-family:Symbol"><span>·<span style="font:7pt "Times New Roman"">
</span></span></span><span>Verrai
contattato dalla biblioteca via email o telefono<span></span></span></p>
<p class="gmail-MsoListParagraphCxSpLast" style="margin:5pt 0cm 5pt 36pt;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="font-family:Symbol"><span>·<span style="font:7pt "Times New Roman"">
</span></span></span><span>Potrai
ritirare presso i punti di scambio organizzati oppure, se abiti fuori dal
Comune di Pavia, tramite il servizio di corriere espresso, a spese della
biblioteca<span></span></span></p>
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span lang="EN-US">Loan services are available in a contactless mode:<span></span></span></p>
<p class="gmail-MsoListParagraphCxSpFirst" style="margin:5pt 0cm 5pt 36pt;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="font-family:Symbol"><span>·<span style="font:7pt "Times New Roman"">
</span></span></span><span>Reserve
the books through Fluxus<span></span></span></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:5pt 0cm 5pt 36pt;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="font-family:Symbol" lang="EN-US"><span>·<span style="font:7pt "Times New Roman"">
</span></span></span><span lang="EN-US">Wait for an email or call from the library<span></span></span></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:5pt 0cm 5pt 36pt;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="font-family:Symbol" lang="EN-US"><span>·<span style="font:7pt "Times New Roman"">
</span></span></span><span lang="EN-US">You could take the book in the exchange points
or you could choose to receive it via post service if you don’t live in Pavia<span></span></span></p>
<p class="gmail-MsoListParagraphCxSpLast" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span>Per saperne di più | Read more: <span style="color:red"><a href="https://inbiblioteca.wordpress.com/2020/05/04/parziale-riapertura-di-bds-e-bst-prestito-contactless/" style="color:blue;text-decoration:underline"><span style="color:red">blog</span></a></span><span></span></span></p>
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><b><span style="font-size:12pt;line-height:108%;font-family:"Arial","sans-serif";color:white;background:black none repeat scroll 0% 0%">BIBLIOFORMAZIONE |
Library training<span></span></span></b></p>
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="color:rgb(51,51,51);background:white none repeat scroll 0% 0%">Devi iniziare la <b>stesura della tua tesi</b>? I servizi di "Assistenza ai
laureandi" e di ricerca bibliografica con lo staff bibliotecario, restano
attivi, ma esclusivamente a distanza.<span></span></span></p>
<p class="MsoNormal" style="margin:5pt 0cm 5pt 36pt;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="color:rgb(51,51,51)"><span>•<span style="font:7pt "Times New Roman"">
</span></span></span><span style="color:rgb(51,51,51);background:white none repeat scroll 0% 0%">Scrivi al Reference
Manager: </span><a href="mailto:reference.bst@unipv.it" style="color:blue;text-decoration:underline"><span style="color:red;background:white none repeat scroll 0% 0%">reference.bst@unipv.it</span></a><span style="color:red;background:white none repeat scroll 0% 0%"> </span><span style="color:rgb(51,51,51);background:white none repeat scroll 0% 0%">(Tamburo e Botta 2),
</span><a href="mailto:.bds@unipv.it" style="color:blue;text-decoration:underline"><span style="color:red;background:white none repeat scroll 0% 0%">reference.bds@unipv.it</span></a><span style="color:red;background:white none repeat scroll 0% 0%"> </span><span style="color:rgb(51,51,51);background:white none repeat scroll 0% 0%">(Fisica, Chimica e
Farmacia), </span><a href="mailto:biblioteca.areamedica@unipv.it" style="color:blue;text-decoration:underline"><span style="color:red;background:white none repeat scroll 0% 0%">biblioteca.areamedica@unipv.it</span></a><span style="color:rgb(51,51,51);background:white none repeat scroll 0% 0%"> (Medicina e Botta 2) spiegando le tue esigenze<span></span></span></p>
<p class="MsoNormal" style="margin:5pt 0cm 5pt 36pt;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="color:rgb(51,51,51)"><span>•<span style="font:7pt "Times New Roman"">
</span></span></span><span style="color:rgb(51,51,51);background:white none repeat scroll 0% 0%">Verrai contattato
per organizzare la sessione di reference con la modalità più idonea (telefono,
mail, Skype)<span></span></span></p>
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="color:rgb(51,51,51);background:white none repeat scroll 0% 0%" lang="EN-US">Do you need help
for your final thesis? Ask our reference services, we will help you also in the
distance:<span></span></span></p>
<p class="MsoNormal" style="margin:5pt 0cm 5pt 36pt;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="color:rgb(51,51,51)"><span>•<span style="font:7pt "Times New Roman"">
</span></span></span><span style="color:rgb(51,51,51);background:white none repeat scroll 0% 0%">Contact your
reference Manager: </span><a href="mailto:reference.bst@unipv.it" style="color:blue;text-decoration:underline"><span style="color:red;background:white none repeat scroll 0% 0%">reference.bst@unipv.it</span></a><span style="color:red;background:white none repeat scroll 0% 0%"> </span><span style="color:rgb(51,51,51);background:white none repeat scroll 0% 0%">(Tamburo e Botta 2), </span><a href="mailto:.bds@unipv.it" style="color:blue;text-decoration:underline"><span style="color:red;background:white none repeat scroll 0% 0%">reference.bds@unipv.it</span></a><span style="color:red;background:white none repeat scroll 0% 0%"> </span><span style="color:rgb(51,51,51);background:white none repeat scroll 0% 0%">(Fisica, Chimica e Farmacia), </span><a href="mailto:biblioteca.areamedica@unipv.it" style="color:blue;text-decoration:underline"><span style="color:red;background:white none repeat scroll 0% 0%">biblioteca.areamedica@unipv.it</span></a><span style="color:rgb(51,51,51);background:white none repeat scroll 0% 0%"> (Medicina e Botta 2) explaining your needs<span></span></span></p>
<p class="gmail-MsoListParagraphCxSpFirst" style="margin:5pt 0cm 5pt 36pt;text-align:justify;text-indent:0cm;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="color:rgb(51,51,51)" lang="EN-US"><span>•<span style="font:7pt "Times New Roman"">
</span></span></span><span style="color:rgb(51,51,51);background:white none repeat scroll 0% 0%" lang="EN-US">We will contact you to organize your reference session with the most
appropriate mean: at the phone, or though email, Skype, Googlemeet<span></span></span></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:5pt 0cm 5pt 36pt;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="color:rgb(51,51,51);background:white none repeat scroll 0% 0%" lang="EN-US"><span> </span></span></p>
<p class="gmail-MsoListParagraphCxSpLast" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span>Per saperne di più | Read more: <span style="color:red"><a href="https://inbiblioteca.wordpress.com/2020/03/16/servizio-di-reference-a-distanza/" style="color:blue;text-decoration:underline"><span style="color:red">blog</span></a></span><span></span></span></p>
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><b><span style="font-size:12pt;line-height:108%;font-family:"Arial","sans-serif";color:white;background:red none repeat scroll 0% 0%">PER LA RICERCA<span class="gmail-MsoHyperlink" style="color:blue;text-decoration:underline"><span style="color:white;text-decoration:none"><span></span></span></span></span></b></p>
<p class="MsoNormal" style="background:white none repeat scroll 0% 0%;margin:0cm 0cm 10pt;line-height:115%;font-size:11pt;font-family:"Calibri","sans-serif""><span>Importanti novità per </span><span style="background:white none repeat scroll 0% 0%">i </span><i style="font-variant-ligatures:normal;font-variant-caps:normal;text-align:start;text-decoration-style:initial;text-decoration-color:initial;word-spacing:0px">corresponding authors</i><span style="font-variant-ligatures:normal;font-variant-caps:normal;text-align:start;text-decoration-style:initial;text-decoration-color:initial;float:none;word-spacing:0px"> affiliati
all'Università di Pavia che<span> </span>possono
pubblicare i loro lavori in open access senza corrispondere la quota per la
pubblicazione dell’articolo, perché già pagata dall’Ateneo in virtù
dell'adesione a contratti interateneo.<span style="color:red"> </span><span style="color:rgb(34,34,34)">Leggi di più</span></span><span style="font-family:"Verdana","sans-serif";color:rgb(34,34,34);background:white none repeat scroll 0% 0%"> </span><span style="color:red;background:white none repeat scroll 0% 0%"><a href="http://biblioteche.unipv.it/home/servizi/informazioni-per-gli-autori-apc-e-sconti/apc-e-transformative-agreements/contratti-con-agevolazioni/cup-cambridge-university-press" style="color:blue;text-decoration:underline"><span style="color:red">qui</span></a><span></span></span></p>
<p class="MsoNormal" style="background:white none repeat scroll 0% 0%;margin:0cm 0cm 10pt;line-height:115%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="background:white none repeat scroll 0% 0%" lang="EN-US">Read here <span style="color:red"><a href="http://biblioteche.unipv.it/home/servizi/informazioni-per-gli-autori-apc-e-sconti/apc-e-transformative-agreements/contratti-con-agevolazioni/cup-cambridge-university-press" style="color:blue;text-decoration:underline"><span style="color:red">here</span></a></span> important news for authors about how
to publish in open access journals <span></span></span></p>
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><b><span style="font-size:12pt;line-height:108%;font-family:"Arial","sans-serif";color:white;background:red none repeat scroll 0% 0%">BIBLIORISORSE<span></span></span></b></p>
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><b><span style="font-size:12pt;line-height:108%;font-family:"Arial","sans-serif";color:white;background:black none repeat scroll 0% 0%">E-books<span></span></span></b></p>
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="background:white none repeat scroll 0% 0%">La biblioteca mette a vostra disposizione una vasta scelta di
<span style="color:red"><a href="http://sfx-39upv.hosted.exlibrisgroup.com/39upv/azbook/unipv?&amp;param_current_view_save=detail&amp;param_lang_save=eng&amp;param_type_save=textSearch&amp;param_chinese_checkbox_save=0&amp;param_isbn_save=&amp;param_langcode_save=en&amp;param_services2filter_save=getFullTxt&amp;param_perform_save=ebook&amp;param_sid_save=a9992fbf8372d93ad9ce7a8f36a406f4&amp;param_letter_group_save=&amp;param_textSearchType_save=contains&amp;param_letter_group_script_save=&amp;param_jumpToPage_save=1&amp;param_chinese_checkbox_type_save=Pinyin&amp;param_ui_control_scripts_save=&amp;&amp;display_single_object=&lang=ita%20" style="color:blue;text-decoration:underline"><span style="color:red">E-books</span></a></span>. Vi segnaliamo gli ultimi acquisti
che coprono varie aree disciplinari e che potrete visualizzare selezionando
dalla tendina la voce EBSCOhost<span></span></span></p>
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="background:white none repeat scroll 0% 0%" lang="EN-US">Leggi di più sul </span><span style="color:red;background:white none repeat scroll 0% 0%"><a href="https://inbiblioteca.wordpress.com/2020/11/05/nuovi-acquisti-mese-di-ottobre/" style="color:blue;text-decoration:underline"><span style="color:red" lang="EN-US">blog</span></a></span><span style="background:white none repeat scroll 0% 0%" lang="EN-US"><span></span></span></p>
<p class="MsoNormal" style="margin:5pt 0cm;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="color:black;background:white none repeat scroll 0% 0%" lang="EN-US">Find a list of the </span><span style="color:red;background:white none repeat scroll 0% 0%" lang="EN-US"><a href="http://sfx-39upv.hosted.exlibrisgroup.com/39upv/azbook/unipv?&amp;param_services2filter_save=getFullTxt&amp;param_perform_save=ebook&amp;param_sid_save=a9992fbf8372d93ad9ce7a8f36a406f4&amp;param_letter_group_save=&amp;param_textSearchType_save=contains&amp;param_letter_group_script_save=&amp;param_jumpToPage_save=1&amp;param_chinese_checkbox_type_save=Pinyin&amp;param_current_view_save=detail&amp;param_lang_save=ita&amp;param_type_save=textSearch&amp;param_chinese_checkbox_save=0&amp;param_isbn_save=&amp;param_langcode_save=it&amp;param_ui_control_scripts_save=&amp;&amp;display_single_object=&lang=eng" style="color:blue;text-decoration:underline"><span style="color:red">E-books</span></a></span><span style="color:black;background:white none repeat scroll 0% 0%" lang="EN-US"> bought by the University of Pavia or
free online</span><span style="color:black" lang="EN-US"> <span style="background:white none repeat scroll 0% 0%">and see whether the items are available
electronically from your own internet point</span>. Please take a look at a list
of </span><span style="color:red;background:white none repeat scroll 0% 0%" lang="EN-US"><a href="http://sfx-39upv.hosted.exlibrisgroup.com/39upv/azbook/unipv?&amp;param_services2filter_save=getFullTxt&amp;param_perform_save=ebook&amp;param_sid_save=a9992fbf8372d93ad9ce7a8f36a406f4&amp;param_letter_group_save=&amp;param_textSearchType_save=contains&amp;param_letter_group_script_save=&amp;param_jumpToPage_save=1&amp;param_chinese_checkbox_type_save=Pinyin&amp;param_current_view_save=detail&amp;param_lang_save=ita&amp;param_type_save=textSearch&amp;param_chinese_checkbox_save=0&amp;param_isbn_save=&amp;param_langcode_save=it&amp;param_ui_control_scripts_save=&amp;&amp;display_single_object=&lang=eng" style="color:blue;text-decoration:underline"><span style="color:red">E-books</span></a></span><span style="color:black;background:white none repeat scroll 0% 0%" lang="EN-US"> <span> </span>recently purchased, selecting EBSCO host. Read
more on </span><span style="color:red;background:white none repeat scroll 0% 0%" lang="EN-US"><a href="https://inbiblioteca.wordpress.com/2020/11/05/nuovi-acquisti-mese-di-ottobre/" style="color:blue;text-decoration:underline"><span style="color:red">the blog page</span></a><span></span></span></p>
<p class="MsoNormal" style="margin:5pt 0cm;text-align:justify;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><b><span style="font-size:12pt;line-height:108%;font-family:"Arial","sans-serif";color:white;background:black none repeat scroll 0% 0%" lang="EN-US">Proposte d’acquisto – book purchase proposal<span></span></span></b></p>
<p class="MsoNormal" style="margin:5pt 0cm;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="color:black;background:white none repeat scroll 0% 0%">Stai
cercando un libro che non è presente nel Catalogo? Inviaci una tua richiesta di
libri cartacei o elettronici con la modalità indicata </span><span style="color:red;background:white none repeat scroll 0% 0%"><a href="https://inbiblioteca.wordpress.com/2020/01/24/come-inviare-proposte-di-acquisto-alla-tua-biblioteca/" style="color:blue;text-decoration:underline"><span style="color:red">qui</span></a></span><span style="background:white none repeat scroll 0% 0%">.<span style="color:black"> Faremo il possibile per accontentare le vostre richieste!<span></span></span></span></p>
<p class="MsoNormal" style="margin:5pt 0cm;line-height:108%;font-size:11pt;font-family:"Calibri","sans-serif""><span style="background:white none repeat scroll 0% 0%" lang="EN-US">What if your library doesn't
have the book you want?</span> L<em><span style="font-family:"Calibri","sans-serif";font-style:normal">ibrary</span></em><span style="font-variant-ligatures:normal;font-variant-caps:normal;text-decoration-style:initial;text-decoration-color:initial;float:none;word-spacing:0px"> users may </span><em style="font-variant-ligatures:normal;font-variant-caps:normal;text-decoration-style:initial;text-decoration-color:initial;word-spacing:0px"><span style="font-family:"Calibri","sans-serif";font-style:normal">propose</span></em><span style="font-variant-ligatures:normal;font-variant-caps:normal;text-decoration-style:initial;text-decoration-color:initial;float:none;word-spacing:0px"> the </span><em style="font-variant-ligatures:normal;font-variant-caps:normal;text-decoration-style:initial;text-decoration-color:initial;word-spacing:0px"><span style="font-family:"Calibri","sans-serif";font-style:normal">purchase</span></em><span style="font-variant-ligatures:normal;font-variant-caps:normal;text-decoration-style:initial;text-decoration-color:initial;float:none;word-spacing:0px"> of new (paper
or electronic) books, following the instructions </span><span style="color:red" lang="EN-US"><a href="https://inbiblioteca.wordpress.com/2020/01/24/come-inviare-proposte-di-acquisto-alla-tua-biblioteca/" target="_blank" style="color:blue;text-decoration:underline"><span style="color:red">here</span></a>.</span><span style="background:white none repeat scroll 0% 0%" lang="EN-US"> We’ll do our best to please you!</span><span style="background:white none repeat scroll 0% 0%" lang="EN-US"><span></span></span></p>
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